Author Topic: Help! Can't use help!  (Read 2665 times)

lambertia

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Help! Can't use help!
« on: October 06, 2014, 09:46:28 PM »
Hi!

Whenever I click "help" in a dialog or the menu SE gets stuck in 100% CPU and the help never loads (I have it two hours).

Cheers!
--
Greg.

SlickEdit 2014 (v19.0.0.9 32-bit)

Serial number: FE10194_BETA
License type: Beta License
License expiration: 2014-10-23 12:17:00
License file: /opt/slickedit-19.0.0.9/bin/slickedit.lic

Build Date: September 29, 2014
Emulation: Brief

OS: Linux
OS Version: Ubuntu 10.04.4 LTS
Kernel Level: 3.13.0-36-generic
Build Version: #63-Ubuntu SMP Wed Sep 3 21:30:07 UTC 2014
Processor Architecture: i686

X Server Vendor: The X.Org Foundation
Memory: 93% Load, 12242MB/13116MB Virtual
Shell Info: /opt/slickedit-19.0.0.9/bin/secsh -i
Screen Size: 1920 x 1080, 1920 x 1080

Project Type: Cpp
Language: .h (C/C++)

Installation Directory: /opt/slickedit-19.0.0.9/
Configuration Directory: /space/gbarron/work/mo-strategy/se/sc/19.0.0/


Clark

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Re: Help! Can't use help!
« Reply #1 on: October 06, 2014, 11:55:33 PM »
SlickEdit should be attempting to run firefox. Can you run firefox?

The good news. Our plan is to stop using web browsers for help on Unix and Mac. Mac is actually the bigger problem since it does not support finding an item (blah.html#location) within a help page which makes the current solution pretty bad. Hopefully, we can get this done for v20.

lambertia

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Re: Help! Can't use help!
« Reply #2 on: October 07, 2014, 05:33:46 AM »
I suspect that my browser config points to something other than opera which is no longer installed. Unfortunatly I can't change the config as it freezes in the same way if i try!

lambertia

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Re: Help! Can't use help!
« Reply #3 on: October 07, 2014, 05:36:37 AM »
ok a little sym link magic to have opera point to Firefox and I was able to reset the browser config to Firefox. I'm all good now! Thanks!