Author Topic: RC5 installation problems  (Read 3071 times)

jej45

  • Community Member
  • Posts: 32
  • Hero Points: 1
RC5 installation problems
« on: April 16, 2015, 11:45:24 AM »
I am running Windows 8.1 Pro (64-bit). The OS does not recognize RC5’s installer a valid installer.

Clark

  • SlickEdit Team Member
  • Senior Community Member
  • *
  • Posts: 7041
  • Hero Points: 535
Re: RC5 installation problems
« Reply #1 on: April 16, 2015, 12:45:21 PM »
Do you get any error message box from Windows? If so, post a picture here. If not, double check you downloaded the installation file se_19000205_win64.msi. I guess it's possible it got trashed during download or maybe you only got part of it.

jej45

  • Community Member
  • Posts: 32
  • Hero Points: 1
Re: RC5 installation problems
« Reply #2 on: April 17, 2015, 03:51:29 PM »
I got the following error message:
"This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows installer package."

the downloaded installation file is
File name: se_19000205_win64.msi  size: 53,853,169.

The SHA-1 hash for the file is:
shasum se_19000205_win64.msi
11735bbd7793cb137f7f041f490eae29ab3fee8f

OS information:
SlickEdit 2014 (v19.0.1.1 64-bit)


OS: Windows 8 x64
OS Version: 6.02.9200 
Memory: 18% Load, 3101MB/16344MB Physical, 3358MB/19288MB Page File, 306MB/134217727MB Virtual
Shell Info: C:\WINDOWS\system32\cmd.exe /q
Screen Size: 1920 x 1200

Clark

  • SlickEdit Team Member
  • Senior Community Member
  • *
  • Posts: 7041
  • Hero Points: 535
Re: RC5 installation problems
« Reply #3 on: April 17, 2015, 03:59:15 PM »
The download file needs to be 139mb. Your file is truncated.

jej45

  • Community Member
  • Posts: 32
  • Hero Points: 1
Re: RC5 installation problems
« Reply #4 on: April 20, 2015, 03:56:38 PM »
yep, broken download. It installed correctly once I downloaded the whole file.