Author Topic: Cant renew my maintanence?  (Read 1202 times)

shootgun1

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Cant renew my maintanence?
« on: April 29, 2016, 10:02:31 pm »
Hi,

I am trying to renew my maintanence for Slickedit.

When I look at the expires on field it says 2016-02-25. Yet, I did not receive any reminder e-mails from Slick edit. When I try renew my license it says  "Your Cart is currently empty" and does not let me renew.

Is there a way to fix this or should I contact the CS?

Thanks.

Tim Kemp

  • Senior Community Member
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Re: Cant renew my maintanence?
« Reply #1 on: April 29, 2016, 11:32:45 pm »
You might get an answer through this forum, but you are guaranteed to get a quick response if you call.

1 (919) 473-0070   •  1 (800) 934-EDIT

EWilliams

  • SlickEdit Team Member
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Re: Cant renew my maintanence?
« Reply #2 on: May 02, 2016, 08:47:49 pm »
Hi,

I am trying to renew my maintanence for Slickedit.

When I look at the expires on field it says 2016-02-25. Yet, I did not receive any reminder e-mails from Slick edit. When I try renew my license it says  "Your Cart is currently empty" and does not let me renew.

Is there a way to fix this or should I contact the CS?

Thanks.

Please give me a call.  My number is listed below.
919-473-0070 x 321
Regards,

Eric Williams