Author Topic: beta 3 crashing often in windows  (Read 1558 times)

rowbearto

  • Senior Community Member
  • Posts: 1464
  • Hero Points: 110
beta 3 crashing often in windows
« on: August 27, 2016, 01:30:23 pm »
While editing code, I have had beta 3 crash on me in Windows around 3 times. Hard to narrow down what exactly I was doing.

What can I provide to the SE team when this happens to help them figure out what is going wrong?

Clark

  • SlickEdit Team Member
  • Senior Community Member
  • *
  • Posts: 4892
  • Hero Points: 397
Re: beta 3 crashing often in windows
« Reply #1 on: August 29, 2016, 12:41:44 am »
Beta 4 should be out sometime Tuesday. Let's try that first. If there's still a problem, we will have you provide us with some debug information (may give you debug binaries if necessary).

TKasparek

  • Senior Community Member
  • Posts: 209
  • Hero Points: 25
Re: beta 3 crashing often in windows
« Reply #2 on: August 29, 2016, 04:59:19 pm »
I'm in the same boat; many crashes still. I'm waiting for B4 as well before reporting any more issues there.

Dennis

  • SlickEdit Team Member
  • Senior Community Member
  • *
  • Posts: 2780
  • Hero Points: 421
Re: beta 3 crashing often in windows
« Reply #3 on: August 30, 2016, 03:26:59 pm »
I have some fixes that were too late for beta4, but on Windows, if you get a crash, it is best to create a mini-dump file (by attaching with Visual Studio).  You can send it into support, or attach the mini-dump here (mini-dump's without the heap information are relatively small).

jc44

  • Senior Community Member
  • Posts: 216
  • Hero Points: 15
Re: beta 3 crashing often in windows
« Reply #4 on: September 05, 2016, 03:14:00 pm »
FWIW I still get crashes with B4, probably fewer than with B3 but my behaviour has changed from writing a lot of code to editing existing and the crash seemed to happen much more in the former case. I have seen it crash both in Win (win 10 x64) and Linux (x64) so I don't think the problem is Win specific.  I haven't yet managed to retrieve a dump on either system, but I'm working on it.

Dennis

  • SlickEdit Team Member
  • Senior Community Member
  • *
  • Posts: 2780
  • Hero Points: 421
Re: beta 3 crashing often in windows
« Reply #5 on: September 06, 2016, 02:36:30 pm »
Try beta5.  If you are still having problems, on windows, if it is not catching crashes, you can always attach Visual Studio to SlickEdit right away at startup, and then if/when it crashes you will definitely be able to create the mini-dump.

TKasparek

  • Senior Community Member
  • Posts: 209
  • Hero Points: 25
Re: beta 3 crashing often in windows
« Reply #6 on: September 08, 2016, 06:27:33 pm »
B5 seems to be MUCH better. I was getting crashes about every 30 minutes with B4 and have seen very little issues with normal use of B5.

jc44

  • Senior Community Member
  • Posts: 216
  • Hero Points: 15
Re: beta 3 crashing often in windows
« Reply #7 on: September 09, 2016, 09:26:14 am »
I haven't seem B5 crash yet. But I've been doing less of the sort of stuff that seemed to provoke it.