Providing crush dumps or other info to help resolve Slickedit crashes on macOS

[greggman]

I just recently purchased v22 and it's crashing on me quite often in hard to repo ways.

What can I do to provide a crash dump or other info to help you guys find the errors?

[greggman]

Here's the info from the apple crash reporter (attached)

All I was doing is trying to search and replace "loader" with "spinner" in an HTML document (attached), when I started typing the replacement ("spinner") into the replacement field SE crashed

[Lee]

Thanks for the report and the sample.  I opened the file and it crashed right away, it is definitely reproducible.  We will look into it and get back to you.

[Clark]

One of these will fix this:

For 64-bit windows version do this:

* Backup your vsapi.dll
* Replace it with this:
    http://support.slickedit.com/Outbound/2200/vsapi_22000009.dll

For 64-bit Linux version do this:

* Backup your vs_exe
* Replace it with this:
    http://support.slickedit.com/Outbound/2200/vs_exe_22000009_linux64.bin

For Mac version do this:

* Backup SlickEditPro2017 installation. A simple rename will do this trick.
* Download and install this:
    http://support.slickedit.com/Outbound/2200/se_22000009_mac_2017_11_15.dmg

[greggman]

Thank you. Seems to work.