SE Mac vaporizes if I attempt to drag mouse selection too soon

[tim_k]

It doesn't seem to matter the file type or if a workspace is open or not.

To repro - triple-click to select a line. Click again after a moment and move the mouse to drag - Poof! no SlickEdit. If I wait until the label with the first couple of words of the line pops up, then I can move it without error. The same thing happens if I just double click, or click-drag to select a word. If I don't wait until the label pops up - poof! It's 100% reproducible. Oh, and the label is super annoying. I don't need a label, I can see the words right there under my mouse when I click. It also obscures the text I'm dragging over so I have to double check before I drop the text. The label might be OK if it was far enough away from the cursor that it didn't obscure the line I was dropping onto.

-Tim

SE details:


SlickEdit Pro 2017 (v22.0.2.1)

Serial number: VMX_TRIAL_4E42GN
License type: Trial
License expiration: 2018-03-21 20:00:00
License file: /Library/Application Support/SlickEdit/22/slickedit.lic

Build Date: February 26, 2018
Emulation: macOS

OS: macOS
OS Version: 10.13.3
Processor Architecture: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 64 bit (8 cores)

Memory: 87% Load, 14335MB/16384MB Virtual
Shell Information: /Applications/SlickEditPro2017.app/Contents/MacOS/secsh -i
Screen Size: 1680 x 1050

Project Type: SystemVerilog
Language: .xdc (Tcl)
Encoding: Automatic

[Dennis]

You are not the first macOS person to run into this.  However, we have not been able to reproduce it here in order to track down the actual problem, which is probably deep in Qt.

Additional information would be helpful.  What kind of pointing device are you using ?  The previous person with this problem was using the touchpad on a MacBook to drag/drop.  What are all your mouse/trackpad options (macOS > System Preferences > Trackpad).  Need to know *all* of them to have any chance of reproducing this problem.  This includes the option under (macOS > System Preferences > Accessibility > Mouse & Trackpad).

I'll check what can be done about the label.  I believe that is happening down in Qt though.

[tim_k]

Hi Dennis,

I can confirm that it's the trackpad. I'm on a 2017 15" MBP, running 10.13.3. Yesterday I was using the trackpad exclusively, and had the problem 100% of the time. Today I have a Magic Mouse and with the mouse I have no troubles. I can go back and forth between the mouse and trackpad and the issue is only with the trackpad.
Below are all the preferences, let me know if you need anything else.

-Tim

trackpad preferences:
Point & Click tab.
  Look up & data detectors, checked - force click with 1 finger.
  Secondary Click, checked - click with 2 fingers
  Tap to click, unchecked.
  click slider - medium
  tracking speed - centered.
  Force Click and Haptic feedback, checked

Scroll & zoom tab
  Scroll direction: Natural, unchecked
  Zoom in or out, checked
  Smart zoom, checked
  Rotate, checked

More gestures tab
  Swipe between pages, checked - scroll left or right with two fingers
  Swipe between full-screen apps, checked - swipe left or right with 3 fingers
  Notification center, checked
  Mission Control, checked - swipe up with three fingers
  App Exposé, checked - swipe down with three fingers
  Launchpad, checked
  Show Desktop, checked

Accessibilty, Mouse & Trackpad preferences:
  Enable Mouse keys, unchecked
        Options...
            Nothing checked, sliders at defaults.
  Double-click speed slider, 2 ticks from fast end.
  Spring-loading delay slider, checked - centered.
  Ignore built-in trackpad when mouse or wireless trackpad is present, unchecked
  Trackpad options...
     scrolling speed 3 ticks from fast end
     scrolling, checked - with inertia
     enable dragging, unchecked
  Mouse options...
     Scrolling speed, 3 ticks from fast end
     Scrolling, checked - with inertia

mouse preferences

Point & Click tab
  Scroll Direction: natural, unchecked
  Secondary click, checked - click on right side
  Smart Zoom, checked
  Tracking speed slider - 2 ticks from the fast end
More gestures tab
  Swipe between pages, checked - scroll left or right with one finger
  Swipe between full-screen apps, checked
  Mission control, checked.

[tim_k]

OK, based on your suggestion of trackpad preferences, I did a little troubleshooting and it's the "force click and haptic feedback" option. When checked - 100% failure. When unchecked, 0% failure.

-Tim

[Clark]

It is possible to disable drag/drop text in SlickEdit (Tools>Options>Editing>General>Allow drag drop of text). Changing your MB track pad options seems like a better solution.

[tim_k]

Agreed, especially since I drag/drop a lot, and rarely care about force click. Hopefully now you have a place to look.

-Tim

[Dennis]

Thanks for detailed response and for narrowing it down to that option.  I have tried a lot of options to reproduce this in the past, but hopefully this helps me actually get the crash on my Mac.  It is possible that it is specific to the trackpad on the MBP, as I have an iMac with the external trackpad.

[tim_k]

Sure thing. If you can't repro on your setup, but think you find/fix something shoot me a build and I'll test it.

-Tim.