Author Topic: Issue with triad license server and restart some of them  (Read 171 times)

rowbearto

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Issue with triad license server and restart some of them
« on: August 13, 2020, 12:43:33 pm »
We have 3 license servers hosting our SlickEdit licenses.

Recently we had an occasion where the license server restarted (maybe machine rebooted) on 2 of the license server machines, but not on the 3rd one.

When this happens I am seeing the following outputs of "selicutil -s 27100@XXX.XXX.255.23X stat -a" on each of the machines.

So looks like only 1 of the 3 machines is serving the license now?

I asked my sysadmin to restart the license server on the triad235-255 machine and he will do so soon when he responds to my ticket.

We have seen this issue before. Maybe we are running an old license server and this is fixed? Or it was never fixed?

Our license server version is: "SlickEdit Licensing Utility Version 1.0.0.7"

Code: [Select]
# triad232-255
/net/triad235-255/export/selicserver/selicutil -s 27100@XXX.XXX.255.232 stat -a
server="27100@triad232-255"
uptime="13 days 18 hours 33 minutes 8 seconds" servertime="2020-08-13 12:32:43Z"
Licenses (0):
Users (0):Server synchronization in progress
triad232-255: Connected
triad234-255: Connected
triad235-255: Not Connected

#triad234-255
/net/triad235-255/export/selicserver/selicutil -s 27100@XXX.XXX.255.232 stat -a
server="27100@triad232-255"
uptime="13 days 18 hours 33 minutes 8 seconds" servertime="2020-08-13 12:32:43Z"
Licenses (0):
Users (0):Server synchronization in progress
triad232-255: Connected
triad234-255: Connected
triad235-255: Not Connected

#triad235-255
/net/triad235-255/export/selicserver/selicutil -s 27100@XXX.XXX.255.235 stat -a
server="27100@triad235-255"
uptime="160 days 18 hours 11 minutes 50 seconds" servertime="2020-08-13 12:36:36Z"
Licenses (1):
    ProductID=VSVLX Version=24.00 Vendor=SlickEditInc Serial=XXXXXX
      Total Licenses=8 Used=3
Users (4):
  (list of users omitted)

$ /net/triad235-255/export/selicserver/selicutil --version
SlickEdit Licensing Utility Version 1.0.0.7
Copyright 2011 SlickEdit Inc.
Error! Unrecogized option '--version'
Run 'selicutil -help' for usage.

SlickEdit Support

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Re: Issue with triad license server and restart some of them
« Reply #1 on: August 13, 2020, 02:40:01 pm »
PM sent.

rowbearto

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Re: Issue with triad license server and restart some of them
« Reply #2 on: August 13, 2020, 02:41:30 pm »
Thanks. Was a fix for this issue added between versions 1.0.0.7 and the latest 1.0.0.11 that you sent me?

Clark

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Re: Issue with triad license server and restart some of them
« Reply #3 on: August 13, 2020, 03:29:22 pm »
Not sure. It's been a while and we changed version control systems.

rowbearto

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Re: Issue with triad license server and restart some of them
« Reply #4 on: August 13, 2020, 07:40:57 pm »
Just installed the new license server, then after all 3 were up killed one of them and restarted. The issue seems fixed with this new version. Thanks!