Author Topic: core dump after switching to new floating license, going to v24 and back  (Read 210 times)

rowbearto

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Look for afterv24crash.tar.xz on support.

See the README file inside it

patrick

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Re: core dump after switching to new floating license, going to v24 and back
« Reply #1 on: October 01, 2020, 07:58:59 pm »
The core for your second crash does look like it could be related to something in the state file. But in this case, we can't narrow it down with just the state file, we'll also need your configuration directory for v25.  (ie, ~/.slickedit/25.0.0).  And if you have any macros you load that are outside of that configuration directory, we would need those as well.

Was there a core for the first crash?  We're expecting it to be the same as the second, but if it's not, that would be good to know.

rowbearto

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Re: core dump after switching to new floating license, going to v24 and back
« Reply #2 on: October 01, 2020, 08:20:35 pm »
Can I leave out the vtg files in the "tabfiles" subdirectory? There are some big files in there, and if I can keep under 50MB then I can upload directly to support.

Or do you just need the 25.0.0 without subdirectories? I do have 1 macro as subdirectory, Graeme's xretrace.

I also have many "vunxs*" files. Can I delete all of them except the vunx25.0.0.6*? Can I delete before sending to you? These files are:

Code: [Select]
vunxs23.0.0.10t.e   vunxs23.0.0.7t.e   vunxs23.0.2.0t.ex  vunxs24.0.1.0t.e   vunxs25.0.0.4t.e
vunxs23.0.0.11t.e   vunxs23.0.0.8t.e   vunxs24.0.0.2t.e   vunxs24.0.1.0t.ex  vunxs25.0.0.5t.e
vunxs23.0.0.11t.ex  vunxs23.0.0.9t.e   vunxs24.0.0.3t.e   vunxs24.0.2.0t.e   vunxs25.0.0.6t.e
vunxs23.0.0.2t.e    vunxs23.0.1.0t.e   vunxs24.0.0.4t.e   vunxs24.0.2.0t.ex  vunxs25.0.0.6t.ex
vunxs23.0.0.3t.e    vunxs23.0.1.1t.e   vunxs24.0.0.5t.e   vunxs25.0.0.1t.e
vunxs23.0.0.4t.e    vunxs23.0.1.2t.e   vunxs24.0.0.7t.e   vunxs25.0.0.2t.e
vunxs23.0.0.5t.e    vunxs23.0.1.2t.ex  vunxs24.0.0.8t.e   vunxs25.0.0.2t.ex
vunxs23.0.0.6t.e    vunxs23.0.2.0t.e   vunxs24.0.0.8t.ex  vunxs25.0.0.3t.e

patrick

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Re: core dump after switching to new floating license, going to v24 and back
« Reply #3 on: October 01, 2020, 08:38:22 pm »
You can leave out the these directories: tags, versioncache, SampleProjects

Keep the .e and .ex files.  And the xretrace directory.

rowbearto

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Re: core dump after switching to new floating license, going to v24 and back
« Reply #4 on: October 02, 2020, 02:03:10 pm »
Did you mean "tagfiles" instead of "tags"?

patrick

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Re: core dump after switching to new floating license, going to v24 and back
« Reply #5 on: October 02, 2020, 02:06:31 pm »
Yes.  We don't need anything under the tagfiles directory.

rowbearto

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Re: core dump after switching to new floating license, going to v24 and back
« Reply #6 on: October 02, 2020, 02:11:15 pm »
Look for afterv24crash2.tar.xz on support.

It has my 25.0.0 as well as robutils.e file that I use.

I placed the problematic vslick.sta into the 25.0.0 directory.

The first core dump is gone, I ran slick a 2nd time after it crashed and the core dump was overwritten. So only 2nd core dump is available.

patrick

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Re: core dump after switching to new floating license, going to v24 and back
« Reply #7 on: October 02, 2020, 02:45:18 pm »
Got it, thanks for sending it in.  Initially, it does look like we can reproduce the crash now. 

Clark

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Re: core dump after switching to new floating license, going to v24 and back
« Reply #8 on: October 02, 2020, 07:01:42 pm »
Fixed in 25.0.0.8 available now. This is a very old bug. Thanks for helping us reproduce this one. Crash can occur when saving the config and deleting unused state file entries on Linux or macOS under just the right circumstances.