Author Topic: No help on v25.0.0.9 Linux  (Read 226 times)

Juan Fonseca

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No help on v25.0.0.9 Linux
« on: December 09, 2020, 01:58:44 pm »
The Linux installation does not have help data. I reinstalled it and it still has no help. The Windows installation does not have this problem.

SlickEdit Pro 2020 (v25.0.0.9 64-bit)

Serial number: WL462633
Licensed number of users: Single user
License file: /devspace/slickedit/bin/slickedit.lic

Build Date: October 20, 2020   (State file: December 1, 2020)
Emulation: CUA

OS: Linux
OS Version: Linux Mint 18.3 Sylvia
Kernel Level: 4.10.0-38-generic
Build Version: #42~16.04.1-Ubuntu SMP Tue Oct 10 16:32:20 UTC 2017
Processor Architecture: x86_64

X Server Vendor: The X.Org Foundation
Window Manager: Metacity (Marco)
Display manager: /usr/sbin/lightdm

Memory: 72% Load, 8540MB/11757MB Virtual
Shell Information: /bin/bash -i
Screen Size: 1920 x 970

Project Type: Gnuc
Language: .c (C/C++)
Encoding: UTF-8, no signature

Installation Directory: /devspace/slickedit/
Configuration Directory: /home/vagrant/.slickedit/25.0.0/
Spill File: /tmp/$slk.vagrant.6637

Hotfixes:
/home/vagrant/.slickedit/25.0.0/hotfixes/hotfix_se2500_5_cumulative.zip (Revision: 5)

Thank you,
Juan

patrick

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Re: No help on v25.0.0.9 Linux
« Reply #1 on: December 09, 2020, 03:20:24 pm »
It sounds like the help cache has been trashed.  There's a bug in Qt Assistant (the qthelp format reader) where it occasionally corrupts the cache.  The cache is outside of our install directory, so that's why a re-install didn't change anything for you.

Exit out of SlickEdit, remove the directories that are under $HOME/.local/share/data/assistant_exe.   Start up SlickEdit, and see if you have help contents then.

Juan Fonseca

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Re: No help on v25.0.0.9 Linux
« Reply #2 on: December 09, 2020, 03:27:26 pm »
That fixed it. Thank you for the quick response.