From the SlickEdit Community Forum "Welcome" sticky: Welcome to the SlickEdit product forum. This is a great place for SlickEdit users to assist each other by asking questions, discussing product issues, and voicing opinions. Although our staff will monitor the forums and answer selected questions, it is not our intent to address support requests from within the forum.
If you have a query/topic that falls under your expectations of your SlickEdit Maintenance and Support Agreement, please send any and all pertinent information to firstname.lastname@example.org
Also, as a courtesy, if you post a topic/comment to the Community site and email the SlickEdit Support Team about the same topic, please let your Community peers know that you have contacted SlickEdit Support about this topic, and also let SlickEdit Support know that you've posted on Community. (Even if the topic does not fall under the terms of a Maintenance and Support agreement, a SlickEdit Team Member may be able to help you and your fellow Users.)
SlickEdit Product Support