Author Topic: beta 2 hangs right from the start : need to kill it  (Read 436 times)

jcelle

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beta 2 hangs right from the start : need to kill it
« on: September 01, 2022, 09:21:00 am »
Hello,
I am using Windows 10 - 64 bits version.
Beta 2 instance freezes right after I start it. Appears as 'not responding' in windows task manager with CPU over 20%.
I tried to delete the '27.0.0' config directory (from beta 1) to start clean but got same behavior.

Tried on another windows 10 laptop : same behavior, instance hangs and does not respond.
Am I the only one ?

« Last Edit: September 01, 2022, 02:52:07 pm by jcelle »

Dan

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Re: beta 2 hangs right from the start : need to kill it
« Reply #1 on: September 01, 2022, 03:20:41 pm »
Can you PM me an email address? I have an idea about this.

Dennis

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Re: beta 2 hangs right from the start : need to kill it
« Reply #2 on: September 01, 2022, 04:19:11 pm »
Try the Slick-C interpreter break sequence.

* Ctrl+Alt+Shift+F2 (Ctrl+Option+Command+S on macOS) -- Halt Slick-C® macro that is executing. Use this to terminate infinite loops.

* Ctrl+Alt+Shift+F9 (Ctrl+Option+Command+S on macOS) -- Halt Slick-C® macro that is executing, even if it is currently executing a background timer event. Note that halting the interpreter in a timer event can frequently leave SlickEdit in an unusable state which will require closing and restarting the editor.

Otherwise, you can capture a mini-dump using the following techniques if it is hung in the main application code.
https://community.slickedit.com/index.php/topic,18869.0.html


jcelle

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Re: beta 2 hangs right from the start : need to kill it
« Reply #3 on: September 01, 2022, 07:32:48 pm »
Hi Dennis, none of the shortcuts works. vs is really blocked.
I can generate a dump file, but even zipped (180MB) I currently can't upload it (slow connection on my side).

Dennis

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Re: beta 2 hangs right from the start : need to kill it
« Reply #4 on: September 01, 2022, 08:35:04 pm »
You have to hold down those keys until the interpreter catches them and is interrupted.  If it does not happen within 10 seconds, then yeah, definitely would need the dump file.

Dan

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Re: beta 2 hangs right from the start : need to kill it
« Reply #5 on: September 01, 2022, 11:54:53 pm »
This should fix the problem:
  • Backup the vslick.sta in your SlickEdit application directory (as opposed to your config directory)
  • Unzip the vslick.sta in the attachment
  • Replace the vslick.sta in your SlickEdit application directory with the one from the zip file
  • Restart SlickEdit

If this doesn't fix it, please let us know.

jcelle

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Re: beta 2 hangs right from the start : need to kill it
« Reply #6 on: September 02, 2022, 07:18:15 am »
Thanks Dan, this alternate vslick.sta file fixes the problem.
@Dennis, I could not test the ctrl+alt+shift+fx trick as this combination requires my two hands  :-\

jcelle

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Re: beta 2 hangs right from the start : need to kill it
« Reply #7 on: September 04, 2022, 08:47:33 am »
I am still facing the issue though hangs start when I switch from buffer file.
I managed to upload a mini-dump (vs-topic,18967.0.zip) on some google shared link I was provided a few days ago by one of you.
Let me know if I should post the link here.
« Last Edit: September 04, 2022, 03:43:17 pm by jcelle »

jcelle

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Re: beta 2 hangs right from the start : need to kill it
« Reply #8 on: September 15, 2022, 04:55:05 pm »
Hello, could you check the dump file I posted ?
I had  to revert to version 26.0.3.

Dan

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Re: beta 2 hangs right from the start : need to kill it
« Reply #9 on: September 15, 2022, 05:01:34 pm »
I will be looking at this today.  I will let you know what I find.

JeppeOland

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Re: beta 2 hangs right from the start : need to kill it
« Reply #10 on: September 19, 2022, 06:00:05 pm »
I'm suddenly seeing this same problem.
The attached "vslick.sta" file did not help anything.
It works again if I delete the Documents/My SlickEdit Config" directory.

I guess I'll also create a dump.
How do I submit it to your guys securely?
« Last Edit: September 19, 2022, 06:01:45 pm by JeppeOland »

Dan

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Re: beta 2 hangs right from the start : need to kill it
« Reply #11 on: September 19, 2022, 06:01:35 pm »
This this on save?

JeppeOland

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Re: beta 2 hangs right from the start : need to kill it
« Reply #12 on: September 19, 2022, 06:02:24 pm »
My hang is when I start SlickEdit.
So it's unuseable for me (unless I delete the config directory).

Dan

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Re: beta 2 hangs right from the start : need to kill it
« Reply #13 on: September 19, 2022, 06:04:56 pm »
What happens if you only delete Documents/My SlickEdit Config/27.0.0/vrestore.slk?

JeppeOland

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Re: beta 2 hangs right from the start : need to kill it
« Reply #14 on: September 19, 2022, 06:07:21 pm »
Funny ... I was just drilling down, deleting more and more ... and that is indeed the culprit!