Author Topic: Downloading from SlickEdit registered products is VERY slow or not working?  (Read 243 times)

Taeguk

  • Community Member
  • Posts: 23
  • Hero Points: 3
Is it just me or is there anyone else experiencing issues downloading SlickEdit from:
My Account->Registered Products->Product Download

When I try selecting one of the platforms to download, the download shows >2 hours to download and eventually fails to download? I heard there were some DNS issues with SlickEdit, but it seems to be an issue.

Rodney

  • SlickEdit Team Member
  • Senior Community Member
  • *
  • Posts: 789
  • Hero Points: 54
Download speeds look okay on our end.
Is it still slow for you?
Not sure what DNS issues you are referring to.

Things to check:
Are you on a slow VPN connection?
Try a speed test site (speedtest.net, fast.com).
If you're at home, is there a family member hogging bandwidth?
Try clearing your browser cache.
Try a different browser.
Try a different internet connection if available (e.g. smartphone hotspot, etc.).

++rodney
« Last Edit: November 18, 2022, 03:40:21 pm by Rodney »