Author Topic: Cannot load hotfix on MacOS  (Read 1465 times)

DaveyC

  • Senior Community Member
  • Posts: 169
  • Hero Points: 9
Cannot load hotfix on MacOS
« on: January 31, 2024, 12:16:02 AM »
I'm getting the following trying to install the latest v28 hotfix on MacOS

Clark

  • SlickEdit Team Member
  • Senior Community Member
  • *
  • Posts: 6990
  • Hero Points: 533
Re: Cannot load hotfix on MacOS
« Reply #1 on: January 31, 2024, 12:24:24 AM »
Post the filename of the .zip file you are trying to load.

The filename should be this:

hotfix_se2801_4_cumulative.zip



DaveyC

  • Senior Community Member
  • Posts: 169
  • Hero Points: 9
Re: Cannot load hotfix on MacOS
« Reply #2 on: January 31, 2024, 12:26:45 AM »
Hotfix for SlickEdit 2023 (v28.0.1)-20240131T000537Z-001.zip

DaveyC

  • Senior Community Member
  • Posts: 169
  • Hero Points: 9
Re: Cannot load hotfix on MacOS
« Reply #3 on: January 31, 2024, 12:41:11 AM »
I can see the issue. When I downloaded the file from Google Drive it was a zip file that contains a zip file.

Clark

  • SlickEdit Team Member
  • Senior Community Member
  • *
  • Posts: 6990
  • Hero Points: 533
Re: Cannot load hotfix on MacOS
« Reply #4 on: January 31, 2024, 01:07:44 AM »
I think you downloaded the hot fix folder instead of opening the folder and downloading the hot fix file.

jorick

  • Senior Community Member
  • Posts: 400
  • Hero Points: 17
Re: Cannot load hotfix on MacOS
« Reply #5 on: May 23, 2024, 05:11:01 PM »
I'm having the exact same problem, and I made sure that I'm using the actual hotfix file with the name hotfix_se2802_7_cumulative.zip.