When using the web site to create a help desk ticket after entering all the information, my browser quietly took me to the home page without ceremony, leaving me unsure if the ticket was created.
Ironically the ticket I want to create is about getting similar behaviour when asking the web site for a license file.
Behaviour seems the same on FF3.5 (preferred browser) and IE6 (corporate standard).
The old behaviour of creating a ticket by e-mail seems to be disabled, as that bounced without a valid ticket.
Any clues?
