Author Topic: Any profiling switches that will help resolve a hang/crash (no stack)  (Read 9446 times)

Phil Barila

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Re: Any profiling switches that will help resolve a hang/crash (no stack)
« Reply #15 on: February 04, 2011, 11:06:49 PM »
HP++ to Ryan and Ashley!  WooHoo!  Way happy camper here!

Phil Barila

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Re: Any profiling switches that will help resolve a hang/crash (no stack)
« Reply #16 on: February 24, 2011, 12:05:29 AM »
I put another set of dumps of a V15 crash in the same place as the last one.  Please let me know if you can't unpack it.  This was running with the fixed cparse.  I know you all are focused on v16, but I thought it could be relevant to that, too.

Ryan

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Re: Any profiling switches that will help resolve a hang/crash (no stack)
« Reply #17 on: February 28, 2011, 07:00:47 PM »
It appears that the dump files you uploaded were captured with a 64bit app, so we can't use them to debug 32bit SlickEdit 15.0.1.3.  Here is a link with some information: http://blogs.msdn.com/b/tess/archive/2010/09/29/capturing-memory-dumps-for-32-bit-processes-on-an-x64-machine.aspx .  If you get the dumps captured correctly, definitely upload them and then let me know, and I will take another look.

Also, what were you doing when you got this crash?  Is this a repeatable thing like the other crash reported earlier in this thread?

- Ryan

Phil Barila

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Re: Any profiling switches that will help resolve a hang/crash (no stack)
« Reply #18 on: February 28, 2011, 07:59:37 PM »
It just happened once, but since it had something about background tagging in the status line, I thought it might be useful, given that the original crash was due to tagging.  Rats, it completely escaped my notice that every single tool I used to capture those dumps was 64-bit.