Bug (annoyance) with Save on Loss of Focus

[acg]

If "Save on Loss of Focus" is enabled, and I make a change and then alt-tab (i.e., I'm copying/pasting content from a query window into some XML), SE re-grabs focus doing the save operation.

So, instead of SE alt-tab query alt-tab SE, it's SE alt-tab alt-tab query alt-tab SE.

If I a) don't make a change; or b) make a change but have save on loss of focus disabled, it doesn't do this.

[Phil Barila]

Since this is the official support forum for Beta testing, it's easy to forget that the official support channel for releases is to open a support ticket.  That's the way to get this fixed.

[acg]

Since this is the official support forum for Beta testing, it's easy to forget that the official support channel for releases is to open a support ticket.  That's the way to get this fixed.

Sorry...I didn't see in the forum name that it was the beta forum.  I guess you mean that product people don't read this forum now that the release is live.

[Phil Barila]

They read the forum, sometimes, but this has been stated, repeatedly, that it's intended primarily as a "users helping users" forum, and not an official support channel for non-Beta products.  I was just trying to save you the frustration of the (sometimes multi-day) delays in getting a response from SE on this forum.
Opening a ticket is just as easy as posting here.

• From SE, select Help->Contact Product Support
• Click the Submit button
• Browser opens at SE support site
• Login to SE support site if you aren't already
• Select the category from the drop down
• Fill in the Short description (title)
• Write the details
• Copy the Help->About information
• Paste the Help->About information into the text box provided
• Click "Create Support Case" button

It took me longer to type the steps here than it did to open a case yesterday.

[dunkers]

Opening a ticket is just as easy as posting here

That's so, but I think it is rather short-sighted of SE not to monitor this forum and deal with support issues they see. Once I realise that the way to deal with an issue is to open a ticket then I won't see any reason to post here. Without posting here, other users won't see the issue and resolution, so they won't be helped if they have the same or similar issue.

[Phil Barila]

I'm not actually defending their position, just trying to help the OP (@acg) get an answer sooner than later.  I posted quite a while ago that having the forum be the official Beta support channel, and then having to create support tickets for Release is confusing.  I got a pat on the hand and a "there, there" in response.  I think I must have posted that to a Beta forum that's been removed, since I can't find the thread.

[chrisant]

Typically the team pays extra attention to the forums for a while after a major update.  That's clearly been happening this time, too, based on recent forum activity.

[dunkers]

@Phil - I realise you were simply helping and not expressing a view. Just thought it needed saying and you post was a convenient place to hang it