SlickEdit crashes dozens of times (?)

[ArthurWhite]

Hi,

My name is Arthur and I'm an intern in a software company.
We use SlickEdit as the only code editor.
It seems to be running ok for my colleagues but not for me.
The project we are working on has around 17,000 files (not sure about average file size).
What happens is that even though I run SlickEdit alone with no other software, it will often crash and interrupt my work flow severely.

What I have tried so far is contacting the company's IT guys who did their best to help and went as far as replacing my computer.
I am really not sure where to turn to. I don't know if we are paying for support. At this point since I see my productivity is heavily influenced by how well SlickEdit is working, I'd be more than willing to pay for support myself. I need to get it working. Thanks

I am sure I may have detracted some important details, if there are any questions I could answer or any steps I can take, please share.
I'll admit in advance that I did not commit myself into reading every post on this subject since I am at work and I do not have time to fully investigate this issue thoroughly.

[ArthurWhite]

Here is a lead. Whenever SlickEdit is about to crash it says in the bottom:
Tagging (<number> remaining): <path>
Where number is some integer between 10 to 3000 and path is the path to a code file.
The strange part is that sometimes the number goes down gradually and eventually it stops tagging. Recently it has been behaving differently and it simply stays stuck with the same number, no matter how long I let it proceed with the tagging process.

Another thing to note is that tags that used to work, are not working anymore. I normally 'emulate'(is that the word) Visual C++ and pressing the F12 button will get me to when a function is defined which worked alright in the last couple of months. As of today this feature is not working anymore. Thanks for reading.

[ArthurWhite]

What I did so far:
1. I went to Project > Project Properties (Alt + F7)
2. Removed everything
3. Added back only *.c *.h and *.tcl files

Now I am under 10,000 files
Checking performance.

[Gilvin]

In fact in the early revisions of SlickEdit 2012 I've had the same symptoms as you have had, usually the whole software went "not response" while tagging.

After requesting my IT to upgrade the software to  17.0.2 the issue solved itself

[ArthurWhite]

Interesting, thank you Gilvin.
I currently have v16.0.3.0 32-bit

I would be glad to use a new version if we're allowed to.

[chrisant]

Have you tried closing SE, deleting the .VTG file(s), and restarting SE?

Also, if you turn off using background threads for tagging then it will probably stop crashing, though it could potentially have a side effect of making SE stall briefly more often while editing.

[Dennis]

You should also install the hot fix for 16.0.3 if you have not already.

[ArthurWhite]

Have you tried closing SE, deleting the .VTG file(s), and restarting SE?

Also, if you turn off using background threads for tagging then it will probably stop crashing, though it could potentially have a side effect of making SE stall briefly more often while editing.

Hello Chrisant,
I will delete the vtg files now.
Also, how do I turn off background threads and what are the effects of doing it on stability? Thanks

I found and turned off background threads. I will continue to monitor behavior. Thanks Chrisant.

Ever since I took off background threads, things look a lot more stable and solid. I will keep monitoring.

[ArthurWhite]

It seems resolved now.
The only issue left is when I start two windows of Slick, I get an instant error saying the second one is not responding.

Thanks for the great help everyone.