SlickEdit Community
SlickEdit Product Discussion => SlickEdit® => Topic started by: beni.falk on February 03, 2020, 11:23:59 AM
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I am using SlickEdit Pro 2019 x64 (24.0.1.0) on Windows 10.
At some point the help system stopped working. That is, it shows blank screens. This occurs when I invoke help from the menu or press F1 or issue the help command from the command line.
This definitely worked until recently.
I tried reinstalling SlickEdit and it didn't help.
What could be the problem?
Thanks,
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Additional information - this problem also occurs when I invoke SlickEdit Help from Windows start menu.
I also tried to manually invoke the help function from a command window:
"C:\Program Files\SlickEdit Pro 24.0.1\win\assistant.exe" -collectionFile "C:\Program Files\SlickEdit Pro 24.0.1\help\slickedit5.qhc"
and the behavior was the same.
The collection file definitely exists in that directory.
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This gets stranger and stranger.
I have renamed slickedit5.qch and slickedit5.qhc to slickedit.* and I can now invoke help from the Windows command line (!).
Obviously, when I try to invoke help from within SlickEdit it complains about not finding slickedit5.qhc.
What is going on here?
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Try wiping out the Qt Assistant cache.
https://community.slickedit.com/index.php/topic,17217.msg66848.html#msg66848 (https://community.slickedit.com/index.php/topic,17217.msg66848.html#msg66848)
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That solved the problem.
Thanks!
By the way, I would suggest removing this folder during SlickEdit uninstall (or install).
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This happens randomly. Nothing to do with installing a new version.
I'm starting to think there needs to be a Delete Qt Cache menu item on the Help menu. You don't want to delete it all the time because Qt help builds a search database which can take a while.