SlickEdit Community
SlickEdit Product Discussion => SlickEdit® => Topic started by: at5dapa1 on November 14, 2015, 01:42:22 PM
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I installed v20 few days ago and today I caught it hanging (first time when happend) so had to kill it after few minutes.
However before killing I got a full dump with Process Explorer and here's the call stacks' listing from Visual Studio:
>Debug.ListCallStack /AllThreads
Callstack for Thread 1 (Thread Id: 2220 (0x8ac)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8dcea()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 KERNELBASE.dll!000007fefdd4669a()
4 kernel32.dll!0000000077a81dee()
5 vsapi.dll!000000006cc5584d()
6 vsapi.dll!000000006cd97e0a()
7 vsapi.dll!000000006cdb071f()
8 vsapi.dll!000000006cda9705()
9 vsapi.dll!000000006cdaa525()
10 vsapi.dll!000000006cc411c4()
11 vsapi.dll!000000006cb57cde()
12 vsapi.dll!000000006cab5da7()
13 QtCore4.dll!00000000700b974c()
14 QtGui4.dll!00000000708606e3()
15 QtGui4.dll!000000007080527a()
16 QtGui4.dll!0000000070804f18()
17 QtCore4.dll!00000000700a4462()
18 QtCore4.dll!00000000700d688f()
19 QtCore4.dll!00000000700d6294()
20 user32.dll!0000000077b59bd1()
21 user32.dll!0000000077b598da()
22 QtCore4.dll!00000000700d715d()
23 QtGui4.dll!0000000070880315()
24 QtCore4.dll!00000000700a2335()
25 QtCore4.dll!00000000700a4960()
26 vs.exe!000000013fe1df3c()
27 vs.exe!000000013fe2ee3c()
28 vs.exe!000000013fed03bf()
29 kernel32.dll!0000000077a35a4d()
30 ntdll.dll!0000000077c6b831()
Callstack for Thread 2 (Thread Id: 2216 (0x8a8)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8df6a()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 ntdll.dll!0000000077c5a957()
4 kernel32.dll!0000000077a35a4d()
5 ntdll.dll!0000000077c6b831()
Callstack for Thread 3 (Thread Id: 1548 (0x60c)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8d9fa()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 KERNELBASE.dll!000007fefdd310dc()
4 tagsdb.dll!000000005faf1bbf()
5 tagsdb.dll!000000005fae5d71()
6 tagsdb.dll!000000005fa525db()
7 tagsdb.dll!000000005faf17f0()
8 kernel32.dll!0000000077a35a4d()
9 ntdll.dll!0000000077c6b831()
Callstack for Thread 4 (Thread Id: 6596 (0x19c4)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8d9fa()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 KERNELBASE.dll!000007fefdd310dc()
4 tagsdb.dll!000000005faf1bbf()
5 tagsdb.dll!000000005fae5d71()
6 tagsdb.dll!000000005fa525db()
7 tagsdb.dll!000000005faf17f0()
8 kernel32.dll!0000000077a35a4d()
9 ntdll.dll!0000000077c6b831()
Callstack for Thread 5 (Thread Id: 4956 (0x135c)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8d9fa()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 KERNELBASE.dll!000007fefdd310dc()
4 tagsdb.dll!000000005faf1bbf()
5 tagsdb.dll!000000005fae5d71()
6 tagsdb.dll!000000005fa53a7f()
7 tagsdb.dll!000000005faf17f0()
8 kernel32.dll!0000000077a35a4d()
9 ntdll.dll!0000000077c6b831()
Callstack for Thread 6 (Thread Id: 7068 (0x1b9c)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8d9fa()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 KERNELBASE.dll!000007fefdd310dc()
4 tagsdb.dll!000000005faf1bbf()
5 tagsdb.dll!000000005fae5d71()
6 tagsdb.dll!000000005fa53a7f()
7 tagsdb.dll!000000005faf17f0()
8 kernel32.dll!0000000077a35a4d()
9 ntdll.dll!0000000077c6b831()
Callstack for Thread 7 (Thread Id: 5224 (0x1468)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8d9fa()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 KERNELBASE.dll!000007fefdd310dc()
4 tagsdb.dll!000000005faf1bbf()
5 tagsdb.dll!000000005fae5d71()
6 tagsdb.dll!000000005fa53a7f()
7 tagsdb.dll!000000005faf17f0()
8 kernel32.dll!0000000077a35a4d()
9 ntdll.dll!0000000077c6b831()
Callstack for Thread 8 (Thread Id: 3284 (0xcd4)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8d9fa()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 KERNELBASE.dll!000007fefdd310dc()
4 tagsdb.dll!000000005faf1bbf()
5 tagsdb.dll!000000005fae5d71()
6 tagsdb.dll!000000005fa53a7f()
7 tagsdb.dll!000000005faf17f0()
8 kernel32.dll!0000000077a35a4d()
9 ntdll.dll!0000000077c6b831()
Callstack for Thread 9 (Thread Id: 7740 (0x1e3c)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8d9fa()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 KERNELBASE.dll!000007fefdd310dc()
4 tagsdb.dll!000000005faf1bbf()
5 tagsdb.dll!000000005fae5d71()
6 tagsdb.dll!000000005fa52a6f()
7 tagsdb.dll!000000005faf17f0()
8 kernel32.dll!0000000077a35a4d()
9 ntdll.dll!0000000077c6b831()
Callstack for Thread 10 (Thread Id: 1716 (0x6b4)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8d9fa()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 KERNELBASE.dll!000007fefdd310dc()
4 filewatcher.dll!000000005ec18e8f()
5 filewatcher.dll!000000005ec0af3c()
6 filewatcher.dll!000000005ec33320()
7 kernel32.dll!0000000077a35a4d()
8 ntdll.dll!0000000077c6b831()
Callstack for Thread 11 (Thread Id: 7532 (0x1d6c)):
Index Function
--------------------------------------------------------------------------------
1 ntdll.dll!0000000077c8df6a()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 winmm.dll!000007fefbb5a8af()
4 kernel32.dll!0000000077a35a4d()
5 ntdll.dll!0000000077c6b831()
Callstack for Thread 12 (Thread Id: 2156 (0x86c)):
Index Function
--------------------------------------------------------------------------------
*1 ntdll.dll!0000000077c8f2ba()
2 [Frames below may be incorrect and/or missing, no symbols loaded for ntdll.dll]
3 ntdll.dll!0000000077c5f6bb()
4 kernel32.dll!0000000077a35a4d()
5 ntdll.dll!0000000077c6b831()
>
The raw dump is 756M and 7zip-ed 68M: if it is needed, is there a way to upload the dump to SE support for analysis?
Best regards,
Daniel
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Open a support case. The system will send you instructions for uploading it.
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Please do submit the minidump to support. I'd like to look it over.
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I tried to attach the file to case CAS-67788-SG4T:
vs__full_dump.7z.001 35.00 MB
vs__full_dump.7z.002 34.34 MB
It gave some "flength error" during upload, but few minutes later said it succeeded, so I hope you can see the files, if not please let me know and I'll try to upload them from home.
Note: From when it happened, I didn't caught anymore the hanging situation...
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Received.
Filename Date Size
vs__full_dump.7z 11/20/15 06:08:47 AM 68 megabytes
vs__full_dump.7z.001 11/20/15 06:19:13 AM 35 megabytes
vs__full_dump.7z.002 11/20/15 06:18:51 AM 34 megabytes
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Thanks for the dump file. It allowed me to quickly identify the problem.
Do you have a "P:" drive on your system? SlickEdit hung calling GetVolumeInformation () for that drive (when it shouldn't have been, that will be fixed in a point release).
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Glad it was of help. Yes there is a P: mapped to a network drive "\\example.com\...\prj" where we have some old stuff, however none of the projects files are there so indeed it's weird that SE tried to use that drive.