SlickEdit Community

SlickEdit Product Discussion => SlickEdit® => Topic started by: jnairb on October 02, 2019, 03:29:05 pm

Title: Lost SlickEdit 2018 (v23) help
Post by: jnairb on October 02, 2019, 03:29:05 pm
I just installed SlickEdit 2019 (v24). When I run SlickEdit v23 (which is still installed), all the Help contents is missing (Help contents shows nothing, search finds nothing). I don't know that it's connected to the v24 install, but could the v24 install have caused the loss of v23 help? Any suggestions on how to get it back or do I need to reinstall v23? I'm running on Windows 10 x64 with 64-bit SlickEdit.
Title: Re: Lost SlickEdit 2018 (v23) help
Post by: Clark on October 02, 2019, 05:35:50 pm
Remove the Assistant cache directories for v23

C:\Users\<UserName>\AppData\Local\assistant\SlickEdit23.*

This is a Qt assistant cache bug that we haven't found a work around for. Happens once in a while. No idea when it happens or why it happens.
Title: Re: Lost SlickEdit 2018 (v23) help
Post by: jnairb on October 02, 2019, 05:55:19 pm
Thanks. That worked to restore the v23 help.